How to File a Complaint
REALTORS® are different from non-member licensees in that they voluntarily
subscribe to a strict Code of Ethics. If you believe that a REALTOR® has violated one
or more Articles of the Code of Ethics, you can file an ethics complaint alleging a
violation(s) with the Clinton County Board of REALTORS®.
In addition, REALTORS® agree as a condition of membership to arbitrate contractual
disputes and specific non-contractual disputes as provided for in Article 17 of the NAR
Code of Ethics.
Below are several resources to help you understand what filing and processing an ethics complaint
and arbitration request entails, and the general process you can expect when filing an ethics
complaint or arbitration request with a local association of REALTORS®. Check with the local
association of REALTORS® to ensure you have the proper forms required by that association.
New York State Association of REALTORS® Professional Standards
• Code of Ethics
• Before You File an Ethics Complaint
• Initiating an Ethics Hearing
• Ethics Complaint Form
• OMBUDSMAN Program
• Arbitration Complaint Form A-1
• Arbitration Complaint Form A-2
If you have any questions or comments you can contact us ae@ccbr.us
Or call our office 518-561-8777
National Association of Realtors
New York State Association of Realtors